Please ensure Javascript is enabled for purposes of website accessibilityFAQ | Casa Bombóon – Casa Bombón

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Frequently Asked Questions

  • Where do you ship?

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    Casa Bombón offers domestic shipping within the United States.

  • When will my order ship?

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    Please allow for 3-5 days for us to process your order. Shipping will vary depending on your location.

  • Do you accept returns?

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    Products in their original packaging, unused, and in fully re-saleable condition are eligible for return within 14 days of delivery. Please email returns@casabombon.com to let us know the reason for your return and to request a return label. Please note that shipping costs on the original order are *not* refundable. Product refunds will be issued to the original payment method on the order (which may include gift cards if one was used).

  • Do your pillows come with inserts?

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    Your purchase includes the pillow case only.

  • Do your lampshades come with bases?

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    Your purchase includes the lampshade only.

  • How do I know what size base I should use for my lampshade?

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    Each lampshade features a recommended base size under “Fitting” that varies for Standard and Mini. These sizes are by no means required; this is simply what we’ve found to work for us.

  • What bulb would you recommend using?

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    We suggest using a 60 Watt soft white LED lightbulb.

  • How do you recommend I style my lampshade?

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    Please note that each lampshade is entirely handmade, so we recommend that you manually play around with the flutes to achieve your desired look.

  • How do I care for my pillow?

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    Please dry clean your pillowcase only.

  • What happens if the product I want is sold out?

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    As of now, Casa Bombón offers limited-edition collections only, so please stay tuned for the next drop!